Inside 600 Dental Practices: What Really Drives Growth, Efficiency, and Culture with Mimi Godin

What really drives growth and efficiency inside dental practices — without sacrificing culture or patient care? In this episode of the True North Success Podcast, Amy Kim sits down with Mimi Godin, a leader who has worked inside nearly 600 dental practices across Canada and brings a rare blend of clinical and business expertise.

Mimi shares her journey from dental hygienist to leading clinical development for a large dental service organization. Along the way, she explains how her non-linear career path helped her understand every layer of a dental practice — from patient experience and scheduling to leadership, workflows, and scalable systems.

This conversation dives into the real challenges dental practices face today, including inefficiencies in scheduling, balancing productivity with patient care, and navigating the shift from single-practice ownership to larger dental networks. Mimi explains why honoring each practice’s unique culture is essential, even within large organizations, and how thoughtful frameworks and on-site support can close operational gaps.

Listeners will also hear Mimi’s perspective on leadership, resilience, and why community impact has guided every step of her career. She shares practical advice for clinicians who are curious about moving beyond clinical roles and exploring opportunities in consulting, operations, and corporate dentistry.

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