True North Success Podcast

What if your business is sitting on a powerful revenue stream that you’ve been overlooking all along? In this episode of the True North Success Podcast, Gary Mah and Amy Kim sit down with Allan Marston, Executive Vice President of Channel at United Cloud, to uncover how voice and unified communications can quietly become one of the most profitable additions to a business.
Allan shares how United Cloud works exclusively through partners to help managed service providers, IT firms, and internet service providers add telecom services without the usual complexity, risk, or overhead. He explains why focusing on revenue and client growth matters more than managing infrastructure, and how Canadian data sovereignty and built-in security are becoming essential advantages in today’s market.
The conversation also explores the growing role of AI in communications, including call transcription, sentiment analysis, and the upcoming AI voice receptionist that can answer calls, book calendars, and support clients 24/7. Allan offers practical insights on using AI responsibly, improving efficiency without losing critical thinking, and staying focused in a world full of distractions.
 
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In this episode of the True North Success Podcast, Gary Mah sits down with registered psychologist and trauma specialist Erin Fischer to talk about the unique mental health challenges faced by first responders and those in high-stress helping professions. Erin shares how her passion for this work began, what makes first responders a distinct population, and why specialized trauma treatment is so important.
Erin explains how therapies such as EMDR, somatic experiencing, and prolonged exposure help people process traumatic experiences that get “stuck” in the nervous system. Rather than erasing the past, these approaches help individuals change their relationship to painful events so they can move forward with greater peace and resilience.
The conversation also explores Erin’s journey into private practice, the challenges of learning the business side of psychology, and the importance of continued education, consultation, and mentorship. Erin offers thoughtful advice for clinicians looking to grow their skills, as well as insights into future plans, including working with couples and mentoring new psychologists.
This episode is a powerful reminder that healing the helpers matters — and that with the right support, recovery is possible.
 
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In this episode of the True North Success Podcast, Gary Mah sits down with Kemi Ojo, founder and CEO of Heart to Care Home Care, to explore how maintaining high standards, clear communication, and deep respect for clients can lead to unstoppable growth.
Kemi shares her journey from working in public health and nursing across Africa and Canada to building a home care organization that has grown to over 200 staff members in just two years. She explains why quality of care must always come before profit and how listening closely to clients and families has helped her stand out in a competitive healthcare space.
Throughout the conversation, Kemi breaks down what excellence looks like in real life — from free RN assessments and personalized care plans to ensuring families always feel heard, respected, and supported. She also opens up about the challenges she faced as an immigrant entrepreneur and how community connection became one of her biggest strengths.
This episode is packed with practical lessons for healthcare professionals, service-based business owners, and anyone who wants to grow sustainably while doing meaningful work.
 
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Dr. Uche Nwadike is a family physician, medical director, and president/CEO of Zomac Medical Group, leading multidisciplinary teams across Calgary and Cochrane. With more than 20 years of international medical experience, he brings a unique perspective on problem-solving in healthcare.
In this episode, Dr. Nwadike discusses:– Why solving meaningful problems matters more than branding when starting a medical business– How mentorship, understanding cash flow, and developing strong teams shape sustainable healthcare– His approach to building integrated care systems that follow patients from hospital discharge to rehab to home– The challenges of entrepreneurship in medicine — and the mindset required to make confident decisions– How compassion fueled his team’s support for Ukrainian newcomers, contributing to his Alberta Immigration Impact Award (Entrepreneurial Spirit)– What’s ahead: integrated care facilities designed to bring specialists, rehab, and primary care under one roof
 
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Sabrina shares how she began her work in healthcare at a young age and how a key mentor taught her to take thoughtful risks while deeply listening to patients. She describes how witnessing birth for the first time shifted her understanding of life, and how that led her to specialize in fertility and women’s health.
Sabrina also talks about the power of belief systems, how the body responds to our inner thoughts, and why real patient care begins with conversation, not protocol.
The episode takes a meaningful turn as Sabrina shares the story behind PalmMD — a natural hydration beverage created while caring for her mother through terminal cancer. What began as a family effort to bring comfort during illness has grown into a mission-driven company soon to appear on Dragon’s Den.
She also offers powerful guidance on intuition, patience, documenting your expertise, and creating meaningful income beyond clinical work.
 
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Dr. Saleh Al-Daghreer, orthodontist, pediatric dentist, educator, and founder of City Orthodontics and Pediatric Dentistry, joins Gary for a deep conversation on growth, leadership, and adaptability in healthcare.
He shares how his practice evolved from a single clinic into a multi-location group across Edmonton, the importance of early intervention for children, and why embracing a dual-specialty model transformed the way they deliver care.
Dr. Al-Daghreer also opens up about the challenges of being both a clinician and a business owner, how he learned to delegate and structure his time, and why trust and genuine care form the foundation of his team’s success.
Listeners will hear his insights on reinvesting in your business, building strong partnerships, adapting to a fast-changing world, and the power of continuous learning—no matter how experienced you are.
 
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For almost two decades, Craig Ward has helped design over 250 new schools across Canada, creating learning environments that move, change, and adapt to every learner. He joins us to discuss why traditional “factory-style” classrooms fail many students — and how small, thoughtful changes can make a huge difference.
Craig opens up about his own struggles as a student and how those experiences shaped his passion for inclusive, flexible classroom design. He explains why movement matters, how different subjects call for different workspaces, and why students should have the option to sit, stand, collaborate, or work alone.
We also explore common challenges schools face when making changes, what happens inside pilot classrooms, and why teachers’ needs are just as important as students'. Craig also shares insights on financial planning, investing, and what’s next for CDI Spaces as they expand coast to coast.
 
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In this powerful and eye-opening episode, host Amy Kim sits down with Gerald Chipeur, a seasoned legal advocate with over 40 years of experience, a partner at Miller Thomson LLP, and the Honorary Consul for Korea in Alberta. Gerald has built a remarkable career helping individuals, businesses, and organizations navigate Canada’s complex legal and administrative systems.
Gerald talks about how he approaches the “faceless bureaucracy,” why he believes lawyers should think beyond the textbook, and what it really takes to build a meaningful legal career. He shares insights from decades of practice, including his appearances before the Supreme Court of Canada, his commitment to protecting client rights, and his passion for strengthening Canada–Korea relations.
You’ll also hear Gerald’s refreshing philosophy on work, writing, and how to turn setbacks into new opportunities. His perspective is both practical and deeply inspiring for anyone in law, business, or leadership.
 
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In this conversation, Joel breaks down the systems, mindset, and long-term strategy behind successful podcasts. He explains why quality matters more than ever, how niching down helped his company grow, and why referrals became his biggest growth engine. Joel also shares the challenges he had to overcome—especially learning to let go of control and build a team he could trust.
We also explore what new podcasters need to consider before getting started, the demands of staying consistent, and the key questions Joel asks every new client before taking them on. He also talks about entrepreneurship, freedom, redefining wealth, and why there’s no such thing as “true” passive income.
About JoelJoel O is an entrepreneur from Calgary, Alberta and the founder of East Coast Studio. His company helps health and wellness professionals save time, build authority, and grow their businesses through a complete done-for-you podcasting system. Joel and his team are on a mission to empower creators to share their message and inspire healthier, happier lives.
 
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In this episode, Gary sits down with architect, educator, and entrepreneur Olivia Fung, founder of Olida Architecture. Olivia shares her journey from Edmonton to Berlin and back, building a career that blends creativity with strategy. She talks about how taking risks, thinking globally, and embracing self-advocacy shaped her vision for creating inspiring, community-focused spaces.
They explore how Olivia’s experience in both architecture and real estate investing taught her to design smarter, not harder—and why efficiency, innovation, and self-belief are the cornerstones of success. Olivia also opens up about overcoming imposter syndrome, redefining what “being nice” in business means, and why failure is one of the best teachers.
 
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Be a Guest
Are you a successful business owner, entrepreneur, or professional with insights to share? Apply to be a guest at https://truenorthsuccessshow.com/guest and share your expertise with a wide audience eager to learn about you...